Returns & Refund Policy
Last updated: August 2026
1. 100% Quality & Replacement Guarantee
Because all products at Zodiac Look are custom printed on demand upon order placement, we do not issue standard buyer-remorse refunds. However, we stand behind our print quality 100%.
2. Damaged or Defective Items
If your item arrives with any of the following issues, you are entitled to a 100% Free Replacement:
- Misprinted or faded graphic design
- Ripped, torn, or defective garment seam
- Incorrect size or color shipped compared to your order receipt
- Package lost in transit by carrier
3. How To Request A Replacement
To request a replacement, please email support@zodiaclook.com within 30 days of delivery with:
- Your Order Number (e.g. ORD-ZOD-123456)
- A clear photo showing the damage or misprint
Once verified, our team will queue a brand new replacement order with Printify at zero cost to you!