Terms of Service

Last Updated: January 1, 2025

Please read these Terms of Service carefully before using our website or purchasing products from Zodiac Look. By accessing or using our services, you agree to be bound by these terms.

1. Acceptance of Terms

By accessing and using zodiaclook.com (the "Website"), you accept and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our Website or services.

2. Eligibility

You must be at least 18 years old to make purchases on our Website. By making a purchase, you represent that you are of legal age to form a binding contract. If you are under 18, you may use our Website only with the involvement of a parent or guardian.

3. Account Registration

When you create an account with us, you must provide accurate, complete, and current information. You are responsible for:

  • Maintaining the confidentiality of your account and password
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use
  • Ensuring your account information remains accurate and up-to-date

4. Products and Pricing

Product Descriptions

We strive to provide accurate product descriptions and images. However, we do not warrant that product descriptions, colors, or other content are accurate, complete, reliable, or error-free.

Pricing

  • All prices are in USD unless otherwise stated
  • Prices are subject to change without notice
  • We reserve the right to modify or discontinue products at any time
  • Promotional offers are subject to specific terms and conditions
  • Pricing errors: If we discover a pricing error after you've placed an order, we will notify you and give you the option to cancel

Product Availability

Products are subject to availability. We reserve the right to limit quantities or discontinue any product at any time. In the event a product is out of stock after you place an order, we will notify you and offer a refund or substitute.

5. Orders and Payment

Order Acceptance

Your receipt of an order confirmation does not constitute our acceptance of your order. We reserve the right to accept or decline your order for any reason, including but not limited to:

  • Product availability
  • Errors in product or pricing information
  • Suspected fraud or unauthorized transactions
  • Limitations on quantities available for purchase

Payment

Payment is due at the time of order. We accept major credit cards, PayPal, and other payment methods as indicated on our Website. By providing payment information, you represent that you are authorized to use the payment method.

Order Modifications and Cancellations

You may modify or cancel your order within 2 hours of placing it by contacting customer service. After this period, orders cannot be changed as they are sent to our fulfillment center.

6. Shipping and Delivery

  • Shipping times are estimates and not guaranteed
  • We are not responsible for delays caused by shipping carriers or customs
  • Risk of loss passes to you upon delivery to the carrier
  • You are responsible for providing accurate shipping information
  • International customers are responsible for customs fees and import duties

7. Returns and Refunds

30-Day Return Policy

We offer a 30-day money-back guarantee on most products. To be eligible for a return:

  • Items must be unworn, unwashed, and in original condition
  • Original tags must be attached
  • Items must be in original packaging
  • Return must be initiated within 30 days of delivery

Non-Returnable Items

The following items cannot be returned:

  • Custom or personalized products
  • Sale or clearance items (unless defective)
  • Items marked as final sale
  • Digital products

Refund Process

Once we receive your return, we will inspect the item and process your refund within 5-7 business days. Refunds will be issued to the original payment method. Shipping costs are non-refundable except in cases of defective products or our error.

8. Intellectual Property Rights

All content on this Website, including but not limited to:

  • Text, graphics, logos, images
  • Product designs and descriptions
  • Zodiac artwork and illustrations
  • Software and code
  • Compilations and overall "look and feel"

are the property of Zodiac Look or our licensors and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.

9. User Content

If you submit reviews, comments, or other content to our Website:

  • You grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display such content
  • You represent that you own or have the rights to such content
  • Your content must not violate any laws or infringe on third-party rights
  • We reserve the right to remove any content at our discretion

10. Prohibited Activities

You may not:

  • Use the Website for any illegal purpose
  • Impersonate any person or entity
  • Interfere with or disrupt the Website or servers
  • Attempt to gain unauthorized access to any part of the Website
  • Collect information about other users
  • Use automated systems (bots, scrapers) without permission
  • Upload viruses or malicious code
  • Engage in fraudulent activities

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • We are not liable for any indirect, incidental, special, consequential, or punitive damages
  • Our total liability shall not exceed the amount you paid for the product in question
  • We do not warrant that the Website will be uninterrupted, error-free, or secure
  • We are not responsible for third-party content or links

12. Disclaimers

PRODUCTS AND SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. We disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

Zodiac and astrology content is for entertainment purposes only. We make no claims about the accuracy of astrological information or predictions.

13. Indemnification

You agree to indemnify and hold harmless Zodiac Look, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your use of the Website
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any content you submit

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of [Your State/Country], without regard to conflict of law provisions.

Dispute Resolution

Any disputes arising from these Terms or your use of the Website shall be resolved through:

  • Good faith negotiations
  • Mediation if negotiations fail
  • Binding arbitration if mediation is unsuccessful
  • You waive your right to participate in class action lawsuits

15. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website after changes constitutes acceptance of the modified Terms. We encourage you to review these Terms periodically.

16. Termination

We may terminate or suspend your account and access to the Website immediately, without prior notice, for any reason, including but not limited to:

  • Violation of these Terms
  • Fraudulent or illegal activity
  • Requests by law enforcement
  • Extended periods of inactivity

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published on this Website, constitute the entire agreement between you and Zodiac Look regarding your use of the Website.

19. Contact Information

For questions about these Terms of Service, please contact us:

Zodiac Look

Email: legal@zodiaclook.com

Phone: 1-800-ZODIAC-1

Address: 123 Cosmic Way, Celestial City, CC 12345

By using our Website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.